First Horizon Bank offers dedicated assistance for personal banking, small business, and commercial clients. Whether you need to report a lost debit card, troubleshoot your mobile app, or discuss a mortgage payment, calling the correct First Horizon Bank customer service number is the most efficient way to get results. Use our directory below to find the direct line for your specific needs.
First Horizon Bank Customer Service Number List
Below are the verified contact numbers for First Horizon Bank departments as of 2026:
| Support Department | Phone Number |
|---|---|
| Main Customer Service (General Banking) | 1-800-382-5465 |
| Small Business Support | 1-888-382-4968 |
| Consumer Credit Card & Loans | 1-866-609-2773 |
| Mortgage Customer Service | 1-855-355-2096 |
| First-Time Mortgage Payments | 1-877-813-1587 |
| Fraud & Identity Theft (24/7) | 1-877-242-9895 |
| Private Client Services | 1-855-876-1863 |
Pro Tip: For security, First Horizon Bank will never ask for your PIN or password over the phone. Always dial from a secure line.
Visit Official First Horizon Contact Page
How to Talk to a Live Person at First Horizon Bank
To bypass the automated voice prompts and reach a human representative at First Horizon Bank quickly, follow these steps:
- Dial 1-800-382-5465.
- Wait for the system to ask for your account information. If you don't have it, stay on the line.
- Once the main menu begins, press "0" or say "Representative" clearly.
- Best Time to Call: Call between 8:00 AM and 10:00 AM CST on Tuesday or Wednesday for the shortest hold times.
First Horizon Bank Support Hours (Central Time)
- General Banking Support: Mon–Fri 7:00 AM – 7:00 PM; Sat 8:00 AM – 1:00 PM CST.
- Fraud Department: Available 24 hours a day, 7 days a week.
- Technical Support: Mon–Fri 7:00 AM – 7:00 PM; Sat 8:00 AM – 1:00 PM CST.
Common Issues Handled by First Horizon Support
- Lost or Stolen Cards: If your debit card is missing, call 1-800-382-5465 immediately to cancel the card and order a replacement.
- Password Resets: If you are locked out of the First Horizon Mobile App, technical support can help you reset your credentials.
- Transaction Disputes: Reporting unauthorized charges on your account or credit card.
- Routing Number: The First Horizon Bank routing number for most regions is 084000026, but always verify this on your checks.
You may also find helpful support pages for other banking and financial services.
Explore additional customer support guides for related services.
Frequently Asked Questions (FAQ)
What is the First Horizon Bank customer support number?
The primary customer support number is 1-800-382-5465. This line covers checking, savings, and general account inquiries.
Is First Horizon Bank customer service 24/7?
No, live agents are generally available until 7 PM CST on weekdays. However, automated banking and the fraud department (1-877-242-9895) are available 24/7.
How do I report a suspicious email from First Horizon?
Do not click any links. You can report phishing attempts by calling customer service at 1-800-382-5465 or visiting a local banking center.
