Truist Bank customer service provides comprehensive assistance for a variety of banking needs, including checking and savings accounts, credit cards, loans, mortgages, and online banking support. Customers can contact Truist Bank through dedicated phone numbers or manage many banking services directly via the official website.
Truist Bank Customer Support Contact Details
| Support Type | Contact Information |
|---|---|
| Customer Service | +1-844-487-8478 |
| Credit Cards | +1-800-558-8472 |
| Availability | 24/7 customer support (service hours may vary by department) |
How to Contact Truist Bank Customer Service
- Call the customer service number for general account and banking inquiries
- Use the credit card support line for billing, payments, and card-related issues
- Access online banking via the official website for self-service options
Common Issues Handled by Truist Bank Support
- Checking and savings account management
- Credit card payments, statements, and disputes
- Loan and mortgage assistance
- Online and mobile banking login issues
- Account security and fraud-related concerns
Customer Service Availability
Truist Bank customer service is available 24 hours a day, 7 days a week. However, some specialized services may have limited operating hours depending on the support type.
You may also find helpful support pages for other banking and financial services.
Explore additional customer support guides for related services.
FAQ
Is Truist Bank customer support available 24/7?
Yes, Truist Bank offers round-the-clock customer service for most banking needs.
Can I manage my Truist Bank account without calling support?
Yes, many services such as balance inquiries, bill payments, transfers, and account management can be handled through Truist Bank’s online banking platform.









