First Citizens Bank is one of the largest family-controlled banks in the United States, offering a blend of traditional retail banking and sophisticated commercial services. Following its acquisition of Silicon Valley Bank's bridge bank assets, it has significantly expanded its footprint across the country.
First Citizens Bank Customer Support Number Directory
| Department | Phone Number |
|---|---|
| Main Customer Care (Personal) | 1-888-323-4732 |
| Business & Commercial Banking | 1-866-322-4249 |
| Mortgage Service Center | 1-800-845-3161 |
| Report Fraud / Lost Card | 1-800-543-9000 |
Visit Official First Citizens Contact Page
First Citizens Bank Support Hours (Eastern Time)
- Personal Support: Mon–Fri 8:00 AM – 9:00 PM ET; Sat–Sun 8:00 AM – 8:00 PM ET.
- Automated Banking: Available 24/7.
How to Talk to a Live Person at First Citizens Bank
- Dial 1-888-323-4732.
- When prompted, say "Representative" or "Speak to someone."
- If you are an existing customer, having your account number ready will speed up the verification process.
You may also find helpful support pages for other banking and financial services.
Explore additional customer support guides for related services.
Frequently Asked Questions (FAQ)
How do I activate my new First Citizens debit card?
You can activate your card by calling 1-800-562-1337 or by using any First Citizens ATM.
